Privacy policy

At, we respect your privacy with the highest regards. To this effect, we have implemented the following Privacy Policy. Use ofthe website implies your consent to the Privacy Policy, so please take a moment to review the policy details below:

What Personal Information We Collect

We collect personal information which you provide while using the website. This informationincludes your first and last name, email address and a password of your choosing when you create an account. You do not need toset up an account in order to browse the site; however, you will be required to provide this information when placing an order. We may askyou to confirm this personal information when you call our Customer Service department; this allows us to protect your confidentiality byverifying your identity. This information is not shared with or sold to outside parties.

Purchase Information

When placing an orderwith, we collect your name and payment method details. We collect this information in order to charge you for your purchase. Wealso collect shipping information, including the name, address and telephone number of the recipient(s). All personal information, includingyour credit card information, is processed via our secure server and is not kept on file for any reason. We use Secure Sockets Layer (SSL)encryption to protect sensitive data when it is transferred over the internet.

Cookies and Other Computer Information

When you, you will be assigned a permanent ?cookie? (a small text file) that is stored on your computer's hard drive. The cookieidentifies you when you visit the site so that we can customize and enhance your shopping experience. You may choose to browse our sitewithout cookies; however, without these identifiers you will not be able to complete a purchase or take advantage of certain features of thesite. To change your cookie preferences, please check your browser's "Help" menu.
We also collect certain technical data from yourcomputer each time you request a page during your visit to This information may include your IP (Internet Protocol) address,your computer's operating system, browser type, and the address of a referring website, if any. We collect this information to enhance thequality of your experience during your visit and we will not sell or rent this information to any third parties.

How We Use Your PersonalInformation

The personal information that collects from you may be used to:
  • Verify your identity
  • Provide you information regarding Custoon’s products and services.
  • Process your purchases of Custoon’s products and services.
  • Coordinate with third party manufacturers, vendors, distributors, delivery services and other third parties in the design, production, distribution and delivery of products and services you purchase from Custoon.
  • Communicate with you regarding your orders and purchases, and to provide customer service to you.
  • Send you important notices and communications, including those relating to changes to our terms, conditions and policies.
  • Create, develop, operate, deliver and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
  • Conduct internal auditing, data analysis and research to improve Custoon’s products and services.
  • Administer and fulfill any sweepstakes, contests or promotions offered by Custoon that you may enter or participate in.
  • Provide marketing emails and other communications to you from Custoon (other than those described above) regarding our products, services, sales and special offers (collectively, "Marketing Communications").

How You Can Decide Which Marketing Communications You Receive From Us

While you may not stop or Opt-Out from receiving thecommunications described above other than Marketing Communications, if you wish to no longer receive any Marketing Communications at anytime i.e, Opt-Out, simply utilize the "unsubscribe" link in any Marketing Communications which you receive. Please allow up to 14 days forus to process your request.

More About Your Privacy

Making an online purchase at requires trust on the part of ourcustomers, and we value that trust. We promise that we will work to protect the privacy and security of any personal information you provideus with and that this information will only be used in the ways set forth in this policy. This includes your name, address, phone number,email address, credit card information, and any other personally identifiable information.
We reserve the right to change, modify, oramend this policy at any time. Please review our Privacy Policy periodically for any changes. Use of this website after any modificationimplies your consent to this Policy as modified.
If you have any questions about our privacy policy, or do not wish to enter informationonline, please feel free to use our phone-in ordering process. Just call 1-929-631-6666, M-F: 8AM-6PM CST. A customer service representativewill be glad to assist you in completing your order.